{"id":11,"date":"2026-02-26T20:21:42","date_gmt":"2026-02-26T20:21:42","guid":{"rendered":"https:\/\/riograndekodai.com\/?page_id=11"},"modified":"2026-02-27T00:51:39","modified_gmt":"2026-02-27T00:51:39","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/riograndekodai.com\/?page_id=11","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Rio Grande Retreat Resort \u2013 Kodaikanal<\/strong><\/p>

Welcome to Rio Grande Retreat Resort, located in Kodaikanal<\/span><\/span>. These Terms & Conditions govern your use of our website, services, and accommodation facilities. By making a reservation or staying at our resort, you agree to comply with the following terms.<\/p>

1. Reservations & Booking Policy<\/h2>

  • All bookings are subject to availability.<\/p><\/li>

  • A valid government-issued ID is mandatory for check-in (as per Indian regulations).<\/p><\/li>

  • Guests must provide accurate personal and contact details while booking.<\/p><\/li>

  • The resort reserves the right to refuse or cancel bookings if incorrect information is provided.<\/p><\/li><\/ul>

    2. Check-In & Check-Out Policy<\/h2>

    • Check-In Time:<\/strong> [Insert Time, e.g., 12:00 PM]<\/p><\/li>

    • Check-Out Time:<\/strong> [Insert Time, e.g., 10:00 AM]<\/p><\/li>

    • Early check-in and late check-out are subject to availability and may incur additional charges.<\/p><\/li>

    • Valid photo identification is required for all guests at the time of check-in.<\/p><\/li><\/ul>

      3. Payment Policy<\/h2>

      • Full or partial advance payment may be required to confirm reservations.<\/p><\/li>

      • We accept payments via secure online gateways, UPI, and other approved payment methods.<\/p><\/li>

      • All tariffs are subject to applicable government taxes.<\/p><\/li>

      • Prices may change without prior notice.<\/p><\/li><\/ul>

        4. Cancellation & Refund Policy<\/h2>

        • Cancellation requests must be made through the official booking channel.<\/p><\/li>

        • Refund eligibility depends on the cancellation period prior to check-in.<\/p><\/li>

        • No refunds will be provided for no-shows or early departures.<\/p><\/li>

        • Refund processing timelines depend on the payment method and banking partner.<\/p><\/li><\/ul>

          (You may customize this section with specific timelines such as 48 hours \/ 7 days policy.)<\/p>

          5. Guest Conduct<\/h2>

          To ensure a peaceful environment for all guests:<\/p>

          • Loud music, parties, or disturbances are not permitted.<\/p><\/li>

          • Illegal activities, including substance abuse, are strictly prohibited.<\/p><\/li>

          • Guests are responsible for any damage caused to property during their stay.<\/p><\/li>

          • The resort reserves the right to ask guests to vacate the premises in case of misconduct.<\/p><\/li><\/ul>

            6. Property Damage<\/h2>

            Guests will be held responsible for any damage to rooms, furniture, fixtures, or resort property caused during their stay. Repair or replacement charges will be billed accordingly.<\/p>

            7. Restaurant & Dining<\/h2>

            Our in-house restaurant operates during designated hours. Outside food may be restricted in certain areas of the property. The management reserves the right to modify menu offerings and dining schedules.<\/p>

            8. Safety & Security<\/h2>

            • Guests are advised to keep valuables secure.<\/p><\/li>

            • The resort management is not responsible for loss, theft, or damage to personal belongings.<\/p><\/li>

            • Visitors may be subject to security checks as per policy.<\/p><\/li><\/ul>

              9. Force Majeure<\/h2>

              Rio Grande Retreat Resort shall not be held liable for failure to provide services due to circumstances beyond control, including natural disasters, government restrictions, weather conditions, strikes, or emergencies.<\/p>

              10. Website Usage<\/h2>

              • All content on this website is the property of Rio Grande Retreat Resort.<\/p><\/li>

              • Unauthorized copying, reproduction, or misuse of website content is prohibited.<\/p><\/li>

              • We reserve the right to modify website content and policies at any time.<\/p><\/li><\/ul>

                11. Governing Law<\/h2>

                These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Tamil Nadu.<\/p>

                12. Contact Information<\/h2>

                For any queries regarding these Terms & Conditions, please contact:<\/p>

                Rio Grande Retreat Resort<\/strong>
                Kodaikanal, Tamil Nadu, India
                Phone: +91-75503-65222<\/p>

                By booking or staying at Rio Grande Retreat Resort, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We look forward to providing you with a comfortable and memorable stay in Kodaikanal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                Rio Grande Retreat Resort \u2013 Kodaikanal Welcome to Rio Grande Retreat Resort, located in Kodaikanal. These Terms & Conditions govern your use of our website, services, and accommodation facilities. By making a reservation or staying at our resort, you agree to comply with the following terms. 1. Reservations & Booking Policy All bookings are subject […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms & Conditions - Rio Grande Retreat Resort<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riograndekodai.com\/?page_id=11\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms & Conditions - Rio Grande Retreat Resort\" \/>\n<meta property=\"og:description\" content=\"Rio Grande Retreat Resort \u2013 Kodaikanal Welcome to Rio Grande Retreat Resort, located in Kodaikanal. 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